Privacy statement

25-5-2018

With this privacy statement we give insight in the personal data that we collect from you and for what purposes we use it. We process all personal data as prescribed by the requirements of the General Data Protection Regulation (GDPR). Aerolift only stores personal data that is personally provided by the person concerned. This privacy statement becomes effective when you visit our website or use our services. This privacy statement applies to (potential) customers, suppliers, business relations and visitors of the Aerolift website.

Aerolift designs custom made, innovative (vacuum) lifting solutions. The Aerolift vacuum lifters are delivered worldwide to various industries.

(Potential) customers

If you are a (potential) customer of ours, we will use your data to be able to send you an offer, to be able to determine what specifications or wishes certain goods or services must satisfy, in order to be able to deliver goods or carry out the activities for you, in order to be able to invoice you and to be able to communicate with you quickly and efficiently concerning the implementation aspects of the agreement. In this context we process the following personal details of contacts within the company: name, phone number, mail address, function title and gender. We store the personal details of our (potential) customers for a period up to 10 years after the last contact. This is necessary because Aerolift is ten years design responsible.

(Potential) suppliers

If you are a (potential) supplier or another contractor, your personal data are also required for concluding and performing the agreement. In case of purchasing, this is necessary in order to be able to inform you what specifications or wishes certain goods or services should satisfy in our opinion, to be able to send a request for an offer or to place an order with you, to be able to pay your invoices and to able to communicate with you quickly and efficiently concerning other aspects of the agreement. In this context we process the following personal details of contacts within the company: name, phone number, mail address, function title and gender. We store the personal details of our (potential) customers for a period up to 10 years after the last contact. This is necessary because Aerolift is ten years design responsible.

Business relations

If you are a business relation of ours, we will use the contact details to contact you for purposes that are in the interest of our company. Think of discussing any cooperation, providing and obtaining information and maintaining our network. In this context we process the following personal details of contacts within the company: name, phone number, mail address, function title and gender. We store the personal details of our (potential) customers for a period up to 10 years after the last contact.

You are not obliged to provide your personal data to us. If you do not provide personal data to us or provide us with insufficient personal data it may be the case that we will not be able to carry out the abovementioned activities.

Visitors of the Aerolift website

Cookies

Cookies are small text files that are placed on your computer, tablet or smartphone during the visit to our website. Information is stored in these text files that is later recognised again by the website during a subsequent visit. Below we inform you about the cookies which are used for our website:

  • Functional and technical cookies
    These cookies are needed for the proper performance of our website.
  • Analytics cookies
    These cookies are used to store visitor statistics. This gives us insight into the functioning of our website, the way visitors surf and which pages are visited the most.

Google Analytics

Aerolift uses Google Analytics to gain insight into the use of the website by visitors. With this data we optimise our website. With the help of Google Analytics Cookies, pseudo anonymous personal data of visitors are stored in Google Analytics. Pseudo anonymous data can not be traced back to a specific person. This data includes:

  • location
  • operating system
  • browser
  • type of device (tablet, mobile or desktop)
  • pages viewed
  • how the visitor has entered the website
  • the duration of the visit on the website
  • IP address

For example, an IP address is not visible and can not be traced back to a specific person. Both Aerolift and involved employees of contracted service providers can access these personal data. In the Google’s privacy statement you can find information about the security of your personal data. Aerolift has a data processing contract with Google Analytics to ensure the same level of security and confidentiality of your data.

Yandex

Aerolift uses Yandex Metrica to gain insight into the use of the website and for user optimisation. Yandex places cookies on our website. These cookies collect pseudo-anonymous personal data from visitors and make recordings of visits. This data is stored in Yandex for up to 2 weeks. An involved service provider can view and use this personal information. In The privacy statement of Yandex you can find information about the security of your personal data.

Newsletter

You can subscribe to our newsletter on our website with your email address. In our newsletter we inform you about news regarding our services. Your personal data will only be added to the list of recipients when you granted permission. You grant permission by clicking on a link in the email which you receive immediately when you register for the newsletter. Both Aerolift and involved employees of engaged service providers can access these personal data. You will receive one newsletter every two months. You can unsubscribe from the newsletter at any time. This can be done via the unsubscribe link in the newsletter itself. We use MailChimp to send the newsletter and share your personal data. You can of course view the privacy statement of MailChimp.

Contact form

If you want to contact us, you can fill in a contact form on the website. The personal data entered in the contact form are processed encrypted. When you have a fill in contact form, we need the following personal information from you:

  • Name
  • Phone number
  • Mail address

In this way we can maintain contact with you. We share the personal data with our engaged service providers so they can carry out their work correctly and efficiently for us. We have a processing contract with the engaged service providers to ensure the level of security and confidentiality of your personal data. When a contact enquiry has been completed, the accompanying personal data will be removed from all parties within one year.

Call you back form

On our website it is possible to fill in a call you back contact form. The personal data entered in the contact form are processed encrypted. When you have a fill in contact form, we need the following personal information from you:

  • Name
  • Phone number
  • Mail address

In this way we can maintain contact with you. We share the personal data with our engaged service providers so they can carry out their work correctly and efficiently for us. We have a processing contract with the engaged service providers to ensure the level of security and confidentiality of your personal data. When a contact enquiry has been completed, the accompanying personal data will be removed from all parties within one year.

Offer request

On our website it is possible to do an offer request due to a contact form. The personal data entered in the contact form are processed encrypted. When you have a fill in contact form, we need the following personal information from you:

  • Name
  • Phone number
  • Mail address

In this way we can maintain contact with you. We share the personal data with our engaged service providers so they can carry out their work correctly and efficiently for us. We have a processing contract with the engaged service providers to ensure the level of security and confidentiality of your personal data. When a contact enquiry has been completed, the accompanying personal data will be removed from all parties within one year.

Data from children under 16 years

Our website and / or service does not intend to collect personal data about visitors who are younger than 16 years old, unless they have permission of parents or guardian. We can not check if a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent the collection of personal data about children without parental consent. If you are convinced that we have collected personal data about a minor without permission, please contact us via the contact details at the bottom of this privacy statement. We will delete this information.

Transfer to third parties

In connection with the performance of a possible agreement with you it may be necessary to provide your personal data to parties that supply parts, materials or products to us or who perform activities on our instructions. We furthermore make use of external server space for the storage of (parts of) our sales and purchasing records and our records of business relations. Your personal data are part of these records. Therefore, your personal data are provided to the service space provider. We also use Microsoft Office and the related storage facilities for e-mails and other files. As we make use of a newsletter mailing service, your personal data are finally transferred to the provider of this service. Also, for the website we personal data to third parties.

Our EPR system linked to our sister company and production company MHZ B.V.. The Aerolift designs are produced at MHZ. In addition, MHZ provides maintenance and service to the Aerolift machines. Aerolift has a data processing contract with MHZ.

View, amend or delete data

You have the right to see, correct or remove your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by Aerolift. Also, you have the right to data portability. This means that you can request us to send the personal data that we have about you, to you or another organization mentioned by you. If you want to send a written request for:

  • inspection
  • correction
  • deletion
  • data transfer
  • to withdraw your consent
  • to make objection to the processing of your personal data

Send your request to the address mentioned in the contact information at the bottom of this privacy statement. We will respond to your request as soon as possible, but in any case, within four weeks. We request that you enclose a copy of your identity card with this request. Please note that you must make your BSN number unrecognisable, also on the copy of your personal ID. You must also include in the accompanying message that the copy is provided for the above request. Only in this way can we ensure that only you have access to your personal data.

Aerolift has no influence on the use of data by Social Media. Data from Google Analytics and Yandex do not allow us to obtain traceable personal data, nor can we change this data for you.

We would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.

How we protect your personal data

Aerolift takes the protection of your personal data seriously and takes appropriate measures to prevent abuse of data, loss of data, unauthorized access, unwanted disclosure and unauthorized modification. For example, Aerolift uses encryption by a SSL layer and ensures that only appointed persons have access to the data.

If you feel that your personal data is not secure or that there are indications of abuse, please contact us via the contact details at the bottom of this privacy statement.

Questions and / or remarks

Do you have any questions or remarks about this privacy statement? You can contact us via the contact details at the bottom of this privacy statement.

Contact details

Aerolift Industrials B.V.
Banningstraat 3b
3769 AA Soesterberg
The Netherlands

+31 346 354333
mail@aerolift.nl

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